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Cookie Policy

What are cookies?

We use cookies on our website. Cookies are small pieces of data that are stored on your computer, mobile phone or other devices.

We also use pixels, which are small blocks of code on web pages that do things like allow another server to measure viewing of a webpage. These are often used in connection with cookies.

We also use other tracking technologies like web beacons (sometimes called “tracking beacons” or “clear gifs”) and local storage. These are tiny graphics files that contain a unique identifier that enable us to recognise when someone has visited our website or opened an email that we have sent them.

You can find more information about cookies at http://www.allaboutcookies.org/.

How we use cookies

Cookies help us to operate our website and provide services to you. In particular, they can:

  • Make your online experience more efficient and enjoyable, including by recognising you when you return to our website and by customising the website according to your individual interests.
  • Enhance and customise your experience across our website, including by speeding up your searches.
  • Enable us to perform research and carry out analytics.
  • Deliver advertising and marketing that is relevant to you.

Third party cookies enable third party features or functionality to be provided on or through our website, such as advertising, interactive content and analytics. These third parties are responsible for the cookies they set on our website and we have no control over them.

What cookies do we use?

We use the following cookies:

  • Operationally necessary cookies. These are cookies that are required for the operation of our website. For instance, cookies to enable you to log in to access our services, or cookies that are needed to take advantage of our e-billing services.
  • Performance cookies. These cookies allow us to track how our users use our website, the number of visits on each page, and behaviour on each page. This helps us optimise our website so you can find the things you are looking for and have the best experience possible.
  • Functionality cookies. These cookies allow us to recognise you by name and create a more personalised experience for you.
  • Targeting cookies. These cookies record your visit to our website, the pages you have visited and the links you may have clicked. We will use this information to curate services and content based on your needs. This information may also be shared with third-party providers.
  • Advertising cookies. We use cookies to help us show adverts to you from other websites across the internet based on your actions on our website and elsewhere. If you have viewed a page about erectile dysfunction on our website, we may advertise our prescribing services to you on other websites. If you would like more information on behavioural advertising/retargeting, including how to opt out of it, please visit www.youronlinechoices.com.

What technical information do we collect about your device?

We collect the following information about the device you are using to access our website:

  • The type of device you use.
  • A unique device identifier, for example, your device’s IMEI number.
  • Network information.
  • Your operating system.
  • Your IP address.
  • The browser you are using and what version it is.
  • Your time zone setting.

Usage data

We collect usage data about your activities on our website, including:

  • The full Uniform Resource Locators (URL) clickstream to, through and from our online properties (including date and time).
  • The different types of services/products you viewed or searched for.
  • Page response times, download errors, length of visits to certain pages, page interaction information (such as scrolling, clicks, and mouse-overs), and methods used to browse away from the page.
  • Any phone number used to call our customer service number.

How can you control cookies?

You may refuse to accept cookies by activating the setting on your browser which allows you to refuse the setting of cookies. However, if you select this setting you may be unable to access certain parts of our online services. Unless you have adjusted your browser’s settings so that it will refuse cookies, our system will issue cookies when you log on to our online properties.

To change your cookie settings, or if you want to be notified each time a cookie is about to be used, you should amend the settings provided in your web browser to prevent us from storing cookies on your computer hard drive.

Most advertising networks also offer you the option to opt out of targeted advertising. For more info, visit http://www.aboutads.info/choices/ or http://www.youronlinechoices.com.

You can manage your cookie settings by following your browser’s instructions. Here are some links that might be of assistance:

If you have any questions about this Cookie Policy you can contact us on info@kingsleymuti.com.

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The Isle of Man’s leading state-of-the-art dispensing pharmacy.

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Information

  • Nicholas Kaye – Superintendent Pharmacist GPhC Number: 2047799

Company

Location

  • BMS House, 495 Portway, Balthane Industrial Estate, Ballasalla, IM9 2AJ
  • info@kingsleymuti.com
  • +(44) 01624 625040
  • Monday - Friday 08:30am - 18:00pm.
    Saturday 09:00am - 13:00pm.
    Sunday Closed
Copyright © 2025 Kingsley Muti. All rights reserved.
Website by Synergy Media
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Tell Us About You

First Name *
Last Name *
Email Address *
Phone Number *
Are you a male aged between 18 and 75 years old? *
Date of Birth *

Unfortunately we cannot supply you with medication to treat your erectile dysfunction. Please contact your GP for further support.

Are you experiencing trouble achieving or sustaining an erection satisfactory for sexual performance? *

You do not exhibit symptoms of erectile dysfunction, and as a result, we are unable to provide you with treatment at this moment. Please contact your GP for further support.

Do you currently drink alcohol or smoke? *

You are eligible for treatment, however, please be aware that drinking alcohol and/or smoking can make it harder to get and maintain a satisfactory erection. If you need advice on reducing your alcohol intake and/or quitting smoking, please contact our clinical team for a consultation.

Do you suffer from depression which you have NOT contacted a health professional about? *

Unfortunately we cannot supply you with medication to treat your erectile dysfunction. Please contact your GP for further support.

Have you experienced any allergic reactions and/or adverse reactions to Sildenafil (Viagra), Tadalafil (Cialis), Vardenafil (Levitra) or Avanafil (Spedra)? *

Unfortunately we cannot supply you with medication to treat your erectile dysfunction. Please contact your GP for further support.

Have you previously taken Sildenafil (Viagra), Tadalafil (Cialis), Vardenafil (Levitra) or Avanafil (Spedra) on multiple occasions (minimum FOUR times), with no adverse reactions? *

You are eligible for higher strength recommendations.

Only low strength products available.

Your Health

Do any of the statements below apply to you?
  • Has your doctor advised that you are not fit enough for any physical and/or sexual activity
  • Have you been advised to avoid strenuous activity?
  • Do you feel very breathless or experience chest pain with light to moderate physical activity, such as walking briskly for 20 minutes or climbing two flights of stairs?
*

Unfortunately we cannot supply you with medication to treat your erectile dysfunction. Please contact your GP for further support.

Have you ever suffered from any of the conditions listed below?
  • Any heart problems including angina, chest pain, heart failure, irregular heartbeats or palpitations, heart attack (myocardial infarction), left-ventricular outflow obstruction, cardiomyopathy or valvular heart disease (e.g.aortic stenosis).
  • High Blood Pressure OR Low Blood Pressure
  • History of Stroke
  • Sight loss due to poor circulation
  • Loss of vision because of damage to the optic nerve (such as as non-arteritic anterior ischaemic optic neuropathy [NAION]) or have an inherited eye disease (such as retinitis pigmentosa)
  • Galactose intolerance, Lapp Lactase deficiency or glucose-galactose malabsorption
  • Diagnosed Liver Conditions (such as cirrhosis of the liver)
  • Diagnosed Kidney Conditions (such as reduced kidney function)
  • Bleeding Issues (such as Active Stomach ulcers (peptic or gastric ulcer), haemophilia)
  • Conditions involving the blood - Sickle Cell Anaemia, Multiple Myeloma, Leukaemia, Haemophilia
  • Have you ever experienced priapism (an erection that lasts over FOUR hours)
  • Any physical condition affecting the shape of the penis (such as angulation, Peyronie’s disease or cavernosal fibrosis)
  • Any serious medical condition which may require immediate hospitalisation
*

Unfortunately we cannot supply you with medication to treat your erectile dysfunction. Please contact your GP for further support.

Your Medication

Are you currently taking any of the following medication?
  • Nitrates such as Glyceryl Trinitrate, Isosorbide Mononitrate or Isosorbide Dinitrate
  • Nicorandil
  • Recreational Nitrates such as Amyl Nitrate (also known as “poppers”)
  • Recreational Drugs illegal to possess by law
  • Antibiotics - Clarithromycin, Erythromycin, Rifampicin
  • Antifungal Medication - Ketoconazole or Itraconazole
  • Anticonvulsants - Phenobarbital, Phenytoin, Carbamazepine
  • Antivirals - Atazanavir, Etravirine, Fosamprenavir, Indinavir, Nelfinavir, Ritonavir, Saquinavir
  • Antiarrhythmic Agents (for heart rhythm control) - Amiodarone, Procainamide, Quinidine
  • Cimetidine – used to treat heart burn
  • Riociguat or other Guanylate Cyclase Stimulators for lung problems
  • Theophylline
  • Warfarin
  • Alpha Blockers (for the treatment of High Blood Pressure or Benign Prostate Hyperplasia) – Alfuzosin, Tamsulosin, Doxazosin, Prazocin, Terazocin, Indoramin)
  • Any medication to treat high blood pressure
  • Any treatment for Erectile Dysfunction apart from Sildenafil, Vardenafil, Tadalafil, Avanafil
*

Unfortunately due to your current medication we cannot supply you with medication to treat your erectile dysfunction. Please contact your GP for further support.

Lifestyle - Let us get the right treatment for you!

What are your preferences when it comes to sexual activity? *

Patient Understanding & Agreement

You must agree to this before continuing. If you need assistance, please contact our clinical team for support.

Do you understand that erectile dysfunction can be associated with a number of contributing conditions such as high blood pressure, diabetes mellitus, high cholesterol or cardiovascular disease and you should consult your doctor within 6 months of starting treatment for a clinical review? *

Unfortunately we cannot supply you with medication to treat your erectile dysfunction. Please contact your GP for further support.

In the rare event I obtain a prolonged erection of more than 4 hours or experience any sudden visual impairment, I agree that I will seek immediate medical assistance. *

Unfortunately we cannot supply you with medication to treat your erectile dysfunction. Please contact your GP for further support.

Do you agree to the follow these guidelines for safe medication use? *

Unfortunately we cannot supply you with medication to treat your erectile dysfunction. Please contact your GP for further support.

  • Read the patient information leaflet
  • Inform your healthcare providers of any side effects or changes in your medical conditions
  • Use the prescribed treatment for yourself and your own health
  • Provide accurate and truthful information to our clinicians, as they take your answers as true and use this to inform their prescribing decisions. Giving inaccurate information could lead to harm to your health.